the social network meets the bank

03/07/2008 08:50:09 AM
This is a really nice idea.

Smarty Pig is a site that helps people save for specific goals and allows friends and family to contribute to those savings plans.

Saving Meets the Social Network

Traditional banks should look at this because the 2.0 companies are snapping at their heels with innovations like this.



Thanks to Colin



Posted by Ed Cotton
Tags: socialnetwork (5) banking (3) money (2) bank (2) savings (1)

the power of brand voice

10/04/2007 08:57:10 PM (2)
Brand voice has the power to transform how people see your brand, especially if you use it in the right places.

In 2006, Barclays Bank in the UK undertook an interesting experiment to try and transform the branch experience.

While most typical branch enhancements revolve around design, this transformation was all about language.

The objective was to use the materials in branch to forge a new conversation based on new language. The goal was to move from the old world of bank as powerful, but patronizing to a bank that's more approachable and human.

The whole exercise was illustrated by the shift from chained black pens to free pens with slogans.

Barclays Language Change

Posted by Ed Cotton
Tags: retail (15) barclays (1) banking (3) bank (2)

Articles for tag bank (2 total).