01/26/2010 11:28:48 AM
Edelman has just released it's annual survey and to prove it seems to be measuring the right things, the data it uncovered on banks is astonishing- their trust rating has plummeted like a stone- from the 3rd ranked sector in the US to the 9th and a rating drop in excess of 30 points.

Looking at this data, it provides some insight as to why the President acted as he did.



However, there's more to this story than meets the eye and more questions to ask.

- What type of banks don't people trust?
- What is it about banks that they don't trust?

I am sure Edelman have this data and it would be great to see it if they do.

Banks clearly have a huge issue that is in crisis proportions and something they need to devote a lot of energy towards. Simply ignoring the issue and hoping it will go away, isn't going help. These institutions need a whole way of thinking about how they need to relate to and communicate with their customers and beyond this need ideas that prove they are to be trusted. 


Posted by Ed Cotton
Tags: edelman (1) legislation (1) trust (1) crisis (6) banks (10) finance (12) corporations (2) banking (19)

01/20/2010 06:48:58 PM
It looks like Americans are becoming allergic to debt, the numbers had been accelerating upwards every single year, The Fed started records in 1979, now it looks like they are tumbling downwards. What defines a country when new homes, new cars and the debt financing of those material possessions are all in decline?

saupload_us_household_debt_growth

Posted by Ed Cotton
Tags: debt (3) credit (3) banks (10) finance (12) americandream (1) banking (19)

09/30/2009 10:03:37 AM
While money is tight and the world seems to be stuck trying to work out where it's heading next, the conference industry seems to move forward always looking for new opportunities to bring people together to network and discuss.

Despite the tight caps on travel and expense budgets, if the topic is right and there's money to be made, people will want to talk.

I just got this email about the Loan Modifications Conference, which seems like a deal at $595.

"As you know, the federal government has announced plans to do millions of loan modifications to help struggling homeowners stay in their homes and avoid foreclosure. You probably also know the ramp-up for the program has not been terribly fast or easy, as servicers struggle with capacity issues, program requirements, and mandatory test trial periods for all the modifications.

Is the government program with its stringent mandates the best way to do loan modifications? Or is best practice a mix of techniques, like increased loan terms, decreased interest rates and decreased principal? The rates of re-defaults on industry-generated loan mods have been extremely high, making getting this right an absolute imperative for all servicers."

The banking and finance industry has a lot on its plate, sorting out the home financing mess seems like it should be top of the agenda, so perhaps a conference isn't such a bad idea.



Posted by Ed Cotton
Tags: homes (7) finance (12) banking (19) homeloans (1) loanmodification (1)

06/09/2009 06:13:09 PM
Of course, the time is right to launch a new bank complete with a new set of values, but importantly, a new way of doing things. Banks have been masters of trying to tell a story of change and doing very little about it.

Ally Bank is a new entity that's arisen out of the former GMAC. It should have been a chance to doing something very different, but it still looks like old banking.

Here's what they say on their website.

"We are Ally Bank, built on the foundation of GMAC Financial Services. And with that experience we’ve learned that these times demand change and a new way of doing business. So we’re taking banking in a new direction.

We’re a bank that values integrity as much as deposits. A bank that will always be open, accountable, and honest. Yes, honest. We won’t deal in half-truths, kindatruths, or truths only buried in fine print. That’s because we don’t have anything to hide. We’re always going to give it to you straight.

That means no monthly fees, no minimum deposits, and no minimum balances. It means developing new products that give you more options, like our No Penalty CD that lets you withdraw your money if you need to. And it means keeping our promise that our rates will always be among the top. It’s just the right thing to do."

Is this bank really doing anything different, it sounds good, but the promises and products seem fairly standard.

If the financial services industry is going to rebuild its reputation, it's going to need to invest in some serious product development. Without this, it's just going to be a series of hollow promises.

 

Posted by Ed Cotton
Tags: banks (10) finance (12) allybank (1) financialservices (2) banking (19)

05/22/2009 12:51:08 AM
If you want to understand why we are in the mess we are in, you can do worse than read or listen to Gillian Tett.

Gillian studied Social Anthropology at Cambridge and then went into journalism with the Financial Times. Most books on finance are pretty dull affairs, but her book Fool's Gold, which tells the story of the derrivatives team at J.P. Morgan reads like a thriller.

You can get a sampling of her intellect and storytelling abilities by listening to a lecture she gave recently at the London School of Economics.


Posted by Ed Cotton
Tags: foolsgold (1) gilliantett (1) money (7) banks (10) finance (12)

02/12/2009 08:58:00 AM
Clearly nobody understands what is going on, what to do about it, but most of all, how to explain this to the American public.

An explanation in this clip of what happened stated here as September 15th,(more likely the 18th) and it's potential consequences is startling. Apparently, according to this congressman, that in a little over one hour, there was a $500 billion run on the banks.




One is still left with questions..

Why?

How?

Who?

Where did the money go?

What really happened?

Posted by Ed Cotton
Tags: finance (12)

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