Influx Insights Tag Feed: bank http://www.influxinsights.com/blog/ 2008-07-07T04:28:06Z the social network meets the bank http://www.influxinsights.com/blog/article/1817/the-social-network-meets-the-bank.html This is a really nice idea. <br><br><a target="_blank" href="http://www.smartypig.com/"><b>Smarty Pig</b></a> is a site that helps people save for specific goals and allows friends and family to contribute to those savings plans. <br><br><a target="_blank" href="http://www.flickr.com/photos/edcotton/2316192537/" title="Saving Meets the Social Network by ed100, on Flickr"><img src="http://farm3.static.flickr.com/2146/2316192537_2a31b5007d.jpg" width="500" height="337" alt="Saving Meets the Social Network" /></a><br><br>Traditional banks should look at this because the 2.0 companies are snapping at their heels with innovations like this. <br><br><br><a target="_blank" href="http://thebankwatch.com/"><br>Thanks to Colin</a><br><br><br>Posted by Ed Cotton Influx Insights 2008-03-07T17:52:33Z the power of brand voice http://www.influxinsights.com/blog/article/1605/the-power-of-brand-voice.html Brand voice has the power to transform how people see your brand, especially if you use it in the right places.<br><br>In 2006, Barclays Bank in the <a target="_blank" href="http://www.newsroom.barclays.co.uk/Content/Detail.asp?ReleaseID=549&amp;NewsAreaID=2">UK undertook an interesting experiment</a> to try and transform the branch experience. <br><br>While most typical branch enhancements revolve around design, this transformation was all about language. <br><br>The objective was to use the materials in branch to forge a new conversation based on new language. The goal was to move from the old world of bank as powerful, but patronizing to a bank that's more approachable and human. <br><br>The whole exercise was illustrated by the shift from chained black pens to free pens with slogans. <br><br><a target="_blank" href="http://www.flickr.com/photos/edcotton/1487675288/" title="Photo Sharing"><img src="http://farm2.static.flickr.com/1078/1487675288_b044b29b84_o.jpg" alt="Barclays Language Change" height="256" width="447"></a><br><br>Posted by Ed Cotton Influx Insights 2007-10-05T03:59:45Z