http://www.influxinsights.com/blog/ 2008-12-04T00:05:53Z http://www.influxinsights.com/blog/article/1463/why-can-t-anthroplogists-lead-companies-to-an-iphone-.html <b>Nokia</b> and <b>Microsoft </b>now have armies of anthroplogists scouring the globe for insight into how people communicate and use technology. <br><br><div class="inside-copy"><b><i>"As an ethnographer for Microsoft, Donna Flynn uses her training as a Ph.D. in archeology to analyze how ordinary folks from London to Beijing make daily use of their cellphones. </i></b></div> <p class="inside-copy"><b><i>She feeds results of her field studies to two dozen designers, engineers and strategists toiling in an unusual research lab on the Microsoft campus. Awkwardly dubbed the Mobile and Embedded Devices Experience design center, or MEDX, it is where Microsoft plots strategies to sell souped-up cellphones that act a lot like PCs."</i></b></p><a target="_blank" href="http://www.usatoday.com/tech/techinvestor/corporatenews/2007-07-10-windows-mobile_N.htm?csp=34"><b>USA Today</b></a><br><br>Despite all the collective wisdom and intelligence of these armies,they haven't inspired their designers to create anything as captivating as Apple's iPhone.<br><br>Is it because they are looking at what is, rather than imagining what could be?<br> <br><br>Posted by Ed Cotton Influx Insights 2007-07-12T01:29:18Z