Influx Insights Tag Feed: web2.0

deep diving into 2.0 data- learning from flickr

Influx Insights — 2008-05-20T13:29:01Z

Students at LIAFA University in Paris partnered with a team at Orange Labs to do some deep dive investigating into the Flickr site using some data from 2006 and produced this paper.

They came up with some interesting findings.

- 20% of users account for 82% of all photos

- Pro users make up just 3.7% of users, but account for over 59% of all photos

- 39% of users are inactive

- 23% of users have no public photos, but have used the site to communicate

- 64% of contacts are reciprocated

- To become famous on Flickr you can't just be a good photographer, you need to contribute. One of the star photographers made over 51,000 comments in an 18 month period

What the research shows is the amazing power of a very small group of users to shape the community. This group puts enormous efforts into tagging, commenting and discussion that turns Flickr from a photo storage site into a vibrant community.

Flickr appears to have managed this group really well giving them enough freedom and listening when needed.

The paper also notes Rebekka Guoleifsdottir from Iceland, the Flickr star, who has risen from obscurity to internet and real world fame.

As the Guardian pointed out in 2006.

"Three o'clock one Icelandic morning, Rebekka Guoleifsdottir couldn't sleep. There was a picture in her mind's eye, and only one way to realise it. So she picked up her camera, drove out of her home town and stood in a lake for an hour, water lapping at her knees. She took picture after picture after picture until she got the right shot.

It did not appear on an advertising billboard, gallery or magazine but on the internet, along with hundreds of other photos she has posted to huge acclaim, catching the eye of the Wall Street Journal and Germany's Der Spiegel magazine. In the latest demonstration of the internet's power to launch careers, Rebekka has now landed a lucrative deal with the car maker Toyota and is set to make a fortune by selling her work online.

Yet just over a year ago the single mother was still teaching herself how to use a camera, a Canon Digital Ixus, without reading the manual. She had already put some of her drawings on Flickr, a community website where users post their pictures for others to view, and decided to add some of her early photos. The instant response was encouraging so, despite having no training as a photographer, she upgraded her camera and kept expanding her page. To date it has received 1.6m visits, making it the most popular of all Flickr's 4m users.

'The web changes opportunities for all kinds of artists, like musicians,' said Guoleifsdottir, 28, speaking from her home in Hafnarfjorour, near Reykjavik. 'It's so much easier to get your stuff out there. Iceland is a small community of 300,000 people and it's hard to get recognised, but this way you can reach out everywhere."

Posted by Ed Cotton

Notes from Web2.0 Expo 2008 (SF)

Influx Insights — 2008-04-28T20:05:48Z

This year felt a lot less hectic than last year. Crowds were noticeably smaller than last year, probably because of the economy. Discounting the crowd size as a factor, the buzz seemed more controlled and thoughtful than last year. The question has shifted, thankfully, from how do we make a mashup and put it on Facebook to how do we make the cloud smarter, easier to use and the same regardless of how you access it. Open standards are the rallying call of the day.

Tim O'Reilly’s keynote was nothing short of inspiring in my opinion. The takeaway: we are at a critical juncture in human technological advancement and we should all concentrate on how to use any and all of the various inputs around us in new and unthought-of of ways to get people useful information in real time, without regard to desktop vs mobile vs refrigerator. He’s encouraging us to all look at the big picture and do something amazing with the mountain of technology that surrounds us. Obviously O’Reilly loves the open source methods for doing these things, as should we all.

From Joseph Smarr’s Web2.0 presentation

Most exciting new technology (stack): OpenId, OAuth, OpenSocial, Google Social Graph API. I attended a great session hosted by Joseph Smarr of Plaxo where he talked being able to login to a site that you’ve never been to before using OpenId and having the site auto-populate your profile with content from your friends already on the site based on your social graph. The need to maintain a spreadsheet full of username and passwords goes away. The need to manually find your friends on the 27th social site you join is gone. The need to give your google login to an application so it can scrape your contacts is gone. You maintain control over how much of your information the site can use via OAuth. Permissions to use your data can be revoked at any time. Eventually everything works this way - one cloud working seamlessly from the user’s perspective with complete control over the profile data. There’s been a lot of coverage about OpenSocial and OpenId already this year, but to brainstorm about what these technologies could actually do together is exciting.

Mesh from Microsoft makes your data available 'anywhere' you want it and should be interesting. It was kind of funny how much prominence the mac user had in the promo video they showed though. Can’t wait to have my files synced everywhere I go. The little bit they talked about the smarts built into the technology sounded interesting as well.

How to make money by the pallet: Dash’s ability to glean (and then sell) specific search queries from in car GPS units to companies wondering where they should build their next franchise as demo’d with aggregated Starbucks searches along an Arkansas highway.

Posted by Josh Brewer

the congnitive surplus

Influx Insights — 2008-04-28T04:03:46Z

Some great thinking from Clay Shirky on the real threat to established media content, the idea that people start doing something useful with their cognitive surplus.

"And television watching? Two hundred billion hours, in the U.S. alone, every year. Put another way, now that we have a unit, that's 2,000 Wikipedia projects a year spent watching television. Or put still another way, in the U.S., we spend 100 million hours every weekend, just watching the ads....

And this is the other thing about the size of the cognitive surplus we're talking about. It's so large that even a small change could have huge ramifications. Let's say that everything stays 99 percent the same, that people watch 99 percent as much television as they used to, but 1 percent of that is carved out for producing and for sharing. The Internet-connected population watches roughly a trillion hours of TV a year. That's about five times the size of the annual U.S. consumption. One per cent of that is 10,000 Wikipedia projects per year worth of participation.

I think that's going to be a big deal. Don't you? "

It's a great new way to think about the 2.0 world and consumer generated content, at last!

From a version of the talk Clay gave at Web 2.0 last week.

Posted by Ed Cotton

adding new dimensions to storytelling

Influx Insights — 2007-12-18T04:47:48Z

Alexis Madrigal has written for Influx a few times and should pending favorable conditions be working in the Planning Department of a large San Francisco agency, sadly the ad world’s loss is Wired magazine’s gain.

Alexis writes about science and space for the renowned tech lifestyle pub, but he is also taking the concept of journalism into the 2.0 world.

If you are interested, you can follow Alexis’s research process on his Twitter account, you can see his inspiration sources from his Google reader account and join his Facebook group.

It’s interesting to see that content doesn’t have to be one-dimensional, it can be seen in many forms; pre creation, during creation all in addition to the finished piece.

There’s a lesson here for all media, all storytellers and planners; there’s gold in everything you do.

Posted by Ed Cotton

the zillion-dollar brand challenge

Influx Insights — 2007-07-30T04:18:07Z

It appears there’s no shortage of brands trying to grasp the concept of Web 2.0, but do they know what they are doing?

Bruce Nussbaum in a post for Business Week, believes clients can longer trust big ad agencies, because they are pushing them “lemming like” into the 2.0 world, without first understanding consumer needs.

“I've been spending much time with ad agencies and focus groups lately and can only conclude that--with some exceptions--they are mostly clueless. Three years ago they had a traditional knowledge about consumers but didn't know much about social networking and web 2.0 technology. Today, most of them don't know about consumers and don't know much about social networking and web 2.0 technology either. Mainstream ad agencies have one refrain--one message to their corporate clients--do social networking, do social networking, do social networking.”

However, it’s not just agencies that are rushing, everyone is and agencies are being dragged along in the wake.

Here’s a sampling of some of the headlines from the last month.

Media:

The BBC files reports on YouTube for the recent elections in Turkey

Sony launches Crackle to pioneer a new studio model

Nokia purchases social networking site Twango

Brands:

Some efforts might be agency induced, but it looks like most of these were client driven.

Finish Line launches its own social networking site

HP launches a back to school campaign with ads on YouTube and 80 social networking and web sites

Jeep launches the Havefunoutthere.com social network

Although I agree with Bruce that agencies need to inform their clients about what’s going on before rushing into the fray, but this is hard to do, there’s an unstoppable force behind this “meme”.

As Bruce suggests, agencies should spend more time understanding the consumer and need to do more than focus groups to get there.

However, the challenge with all this is to gain enough insight to create content that's compelling enough to ATTRACT and KEEP people’s attention.

As always, this is a massive creative challenge that needs to be fuelled by insight, imagination and intuition and that’s why Bruce is right, compelling experiences won’t happen by simply re-creating what exist.

This is no easy task as the very nature of brands and brand communication is in a state of flux, it doesn’t matter if you are MySpace or Buick.

The acuteness of the problem is neatly expressed in this quote from an article published in the Times (London) on July 3rd.

“Social networks are spawning a generation of Internet tarts, research suggests: online consumers with little brand loyalty and no qualms about keeping several sites on the go at once.

Users of social networking sites such as MySpace and Facebook are “chronically unfaithful”, a survey by Parks Associates, the analysts, has found. Half of users regularly use more than one site, most of which are free. One in six actively uses three or more.

This phenomenon of “network promiscuity” extends across web commerce. Analysts say that it is symptomatic of a new consumer scepticism over traditional branding.”

How does an old-school brand change it's spots and adapt to the new environment?

It appears that many brand efforts are Web 2.0 in theory, but not in practice, because it's so hard for brands to get away from the "command and control" model.

Brands seem so enamored their own self importance and insist on building social network destinations, but is that what consumers want?

We should hire some ethnographers to find out.

Posted by Ed Cotton

can "next fatigue" help brands?

Influx Insights — 2007-07-09T13:39:33Z

It appears the relentless innovation of Web 2.0 is already sapping the mental strength and willpower of some of its most ardent supporters.

“I just got a Pownce invite yesterday and was excited to try it out, but I must admit a sense of horror came over me as I realized that I had to find everyone all over again.

I mean, I have spent a lot of time adding friends on Facebook - I have used it to reconnect with people from eras throughout my entire life and I have poured days of time into the effort. I have done it to a certain extent on Twitter, where I have a pretty solid snapshot of my industry colleagues. I have done it with my MSN friends list, but it is becoming less important these days as I forget who most of the people I have added are - there is very little context with traditional chat applications as you have to rely on remembering silly screen names.

Then I thought, what about everything else, like Xbox Live, Finetune, LastFM, AIM, MySpace, and so many many more.

This has turned into a nightmare.”

Teknision

No one has time to read blogs any more; “the weberati” are spending so much time downloading, trying out new web applications and plugging their friends in.

This is a huge issue for social networks as they evolve and fragment and as brands try to create their own, but does it all become too much?

Maybe it’s just one example of the constant quest for the “next” now characterizes contemporary consumption. Brand loyalty is fast disappearing and has been replaced a constant search for the “next” thing.

It explains marketing’s latest fetish for innovation; brands constantly need to have something new and “next” to talk about, if they want to engage.

However, in an “attention starved” world, how much work do people really want to do? When does the trade off between the cache of discovering something new and the effort required to discover it become too much?

Will people get “next fatigue”?

Brands have to hope this is the case.

It’s what they are supposed to do, simplify.

Or

Has the quest and display of the shiny and new now become more powerful than the cache of brand, because the consumer no longer trusts brands to stay ahead and look after all of their interests?

Posted by Ed Cotton

new web rules from the bbc

Influx Insights — 2007-06-22T04:50:27Z

Some interesting new "rules" from the BBC. (Via Tom Loosemore)

1. Build web products that meet audience needs: anticipate needs not yet fully articulated by audiences, then meet them with products that set new standards. (nicked from Google)

2. The very best websites do one thing really, really well: do less, but execute perfectly. (again, nicked from Google, with a tip of the hat to Jason Fried)

3. Do not attempt to do everything yourselves: link to other high-quality sites instead. Your users will thank you. Use other people’s content and tools to enhance your site, and vice versa.

4. Fall forward, fast: make many small bets, iterate wildly, back successes, kill failures, fast.

5. Treat the entire web as a creative canvas: don’t restrict your creativity to your own site.

6. The web is a conversation. Join in: Adopt a relaxed, conversational tone. Admit your mistakes.

7. Any website is only as good as its worst page: Ensure best practice editorial processes are adopted and adhered to.

8. Make sure all your content can be linked to, forever.

9. Remember your granny won’t ever use “Second Life”: She may come online soon, with very different needs from early-adopters.

10. Maximise routes to content: Develop as many aggregations of content about people, places, topics, channels, networks & time as possible. Optimise your site to rank high in Google.

11. Consistent design and navigation needn’t mean one-size-fits-all: Users should always know they’re on one of your websites, even if they all look very different. Most importantly of all, they know they won’t ever get lost.

12. Accessibility is not an optional extra: Sites designed that way from the ground up work better for all users

13. Let people paste your content on the walls of their virtual homes: Encourage users to take nuggets of content away with them, with links back to your site

14. Link to discussions on the web, don’t host them: Only host web-based discussions where there is a clear rationale

15. Personalisation should be unobtrusive, elegant and transparent: After all, it’s your users’ data. Best respect it.

Posted by Ed Cotton

everyone's a spare cyclist

Influx Insights — 2007-05-08T05:06:21Z

Chris Anderson recent Long Tail post suggests that “Spare Cycles” are behind the Web 2.0 phenomenon and have given rise to sites like; YouTube, MySpace, Friendster and tools like Twitter.

Anderson’s basic argument is people are bored and unfulfilled and will do anything to close the boredom gap. He uses the example of a Sheriff at a regional airport who only needs to work when there are passengers passing through security, since there’s an average of one plane an hour, that’s a lot of downtime which he uses to watch DVDs on a portable player.

Judging from some of the comments, it looks like not everyone agrees with Chris, some suggest the opposite is true; people are more frayed and frazzled than working 80 hour weeks and looking after four kids. However, the fact that the skeptics have the time to make comments vindicates Anderson’s theory.

You don’t have to be a sheriff in a slow moving airport to have spare cycles. Just look at Twitter, lots of busy, influential and important people (if we believe what we read) are using the thing.

Influx believes there are two groups of Spare Cyclists:

1.   People are under utilized in their jobs and have unproductive slices of time
2.   Others who are busy but realize they need to create Spare Cycles to refresh and recharge. These might not be hours at a time, but 15 minutes here and there.

Spare Cyclist Motivations are:

The “Two Bs”

1.   Boredom- People are easily bored. They don’t know how to cope with downtime because the principles of Zen and meditation have yet to reach mainstream status. People find it hard to relax.
2.   Belonging- People want to connect with others and use the downtime to create social interactions, keeping up with friends and making new contacts online.

flickr activitates its community

Influx Insights — 2007-06-06T23:46:27Z

No 21 on Influx's predictions for 2007 was the Flickr's "People's Photography Show" in Central Park. They are doing something close to this at the weekend in a community event called 24 Hours of Flickr.

Here's what it is:

1. On May 5th Flickr is asking its community to chronicle its day in pictures.

2. They are asking people to submit these photos to a group

3. Some photos will be included in a book

4. There will also be a exhibition of photos at Flickr events around the world

5. Books will be sold at cost with $1 for every sale being given to Medicin San Frontiers

It's a great idea with a ton of potential; the extensions are smart, the social element gives added purpose to the project. What's especially interesting is the brand activating its user base to do something. Post this week's Digg debacle, the debate about communities controlling brands is a hot one, but there clearly needs to be a balance between the brand and its community.

A brand like Flickr has the power to activiate its community to do good. Imagine other Flickr challenges around hunger or global warming. There could also be competitions with prize money. The potential of the active brand challenge is limitless and very engaging. It's a natural way to generate great user content and obvious for a photo site.

web 2.0 riot

Influx Insights — 2007-05-02T14:55:46Z

Welcome to the wild new world of Web 2.0.

Digg has been trying to stop its users from posting the code to break the encryption on HD-DVD discs for sometime. It made a decision to pull down posts which angered the community and all hell as broken loose.

Clearly the community is the brand and it has to listen or face the consequences of loosing them. It's interesting to see how fast this happened, how "violent" it was and how rapdily the brand responded. There are lots of lessons here, that we will attempt to explain and gather from other sources in the next couple of days.

Here is how in one day Digg explained and rectified its actions and used its blog as its mouthpiece.

1pm Yesterday

Hey all,

I just wanted to explain what some of you have been noticing around some stories that have been submitted to Digg on the HD DVD encryption key being cracked.

This has all come up in the past 24 hours, mostly connected to the HD-DVD hack that has been circulating online, having been posted to Digg as well as numerous other popular news and information websites. We’ve been notified by the owners of this intellectual property that they believe the posting of the encryption key infringes their intellectual property rights. In order to respect these rights and to comply with the law, we have removed postings of the key that have been brought to our attention.

Whether you agree or disagree with the policies of the intellectual property holders and consortiums, in order for Digg to survive, it must abide by the law. Digg’s Terms of Use, and the terms of use of most popular sites, are required by law to include policies against the infringement of intellectual property. This helps protect Digg from claims of infringement and being shut down due to the posting of infringing material by others.

Our goal is always to maintain a purely democratic system for the submission and sharing of information - and we want Digg to continue to be a great resource for finding the best content. However, in order for that to happen, we all need to work together to protect Digg from exposure to lawsuits that could very quickly shut us down.

Thanks for your understanding,

Jay

9pm Yesterday

Digg This: 09-f9-11-02-9d-74-e3-5b-d8-41-56-c5-63-56-88-c0
by Kevin Rose at 9pm, May 1st, 2007 in Digg Website
Today was an insane day. And as the founder of Digg, I just wanted to post my thoughts…

In building and shaping the site I’ve always tried to stay as hands on as possible. We’ve always given site moderation (digging/burying) power to the community. Occasionally we step in to remove stories that violate our terms of use (eg. linking to pornography, illegal downloads, racial hate sites, etc.). So today was a difficult day for us. We had to decide whether to remove stories containing a single code based on a cease and desist declaration. We had to make a call, and in our desire to avoid a scenario where Digg would be interrupted or shut down, we decided to comply and remove the stories with the code.

But now, after seeing hundreds of stories and reading thousands of comments, you’ve made it clear. You’d rather see Digg go down fighting than bow down to a bigger company. We hear you, and effective immediately we won’t delete stories or comments containing the code and will deal with whatever the consequences might be.

If we lose, then what the hell, at least we died trying.

Digg on,

Kevin